Thank you for choosing Blue Ridge Surgery Center for your surgery. We strive to make your experience a pleasant and efficient one. With that in mind, we like to inform all of our patients of their financial obligations prior to surgery, so there are no surprises and/or misunderstandings. We recognize that you may have questions or concerns about our insurance and billing procedures.

Blue Ridge Surgery Center collects any co-payments, unmet deductibles and co-insurance amounts on the day of surgery. Please note that co-insurance amounts collected are an estimate; your total financial obligation will be determined by your insurance company and will appear on the explanation of benefits. If our estimated amount is less; we will bill you for the difference. If our estimated amount is more; we will refund you the difference.

We encourage you to also contact your surgeon and your insurance company if you have any questions about your financial obligations. In addition, please make sure your authorization/pre-certification for surgery is on file prior to surgery.

Frequently Asked Billing Questions

There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  1. Blue Ridge Surgery Center, facility services
  2. American Anesthesiology, anesthesia
  3. Your surgeon’s office – his/her fee for performing your surgery
  4. Your pathologist – services for tissue specimens removed during surgery requiring further examination
  5. An extended home health care service
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit.  You are welcome to visit the CareCredit website to pre-apply for their services before your date of surgery.
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
We do ask that all balances are paid in full within 90 days.  If you encounter problems paying within the 90 days, please contact our office immediately at 919-781-4311 and ask for our collections department.
We are dedicated to reducing the cost of your medical care.  In fact, we do not itemize invoices since most procedures have established charges.  You will receive separate invoices from us, your surgeon, RNA, and anesthesiologist, or pathologist.  Some specialty items may require additional charges.
Full payment is due within 60 days of your surgery. Elective and cosmetic surgery procedures must be paid in full 5 days before your surgery.

We strongly encourage you to personally contact your insurance company about your upcoming surgery. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you. We may request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay. Self pay accounts are asked to pay 59% of the total estimated procedure on or before the date of surgery and to also sign a financial agreement keeping in mind that our balances are due within 60 days.

If you anticipate difficulty in paying your bill within the 60 day period please let us know immediately.

Yes, Lending options are provided through Stairway Lending. Stairway Lending is connected with leading lenders in order to find you the best loan for your financial needs. With Stairway Lending, there is no cost, no obligation and you can see loan offers without affecting your credit score. Find a Loan